Update Date: 2025.03.28
Effective Date: 2025.04.05
This User Agreement (“Agreement
”)
is concluded between you and
HowScene Media
(“
Platform
”)
and has contractual effect. In this Agreement, you and the Platform are collectively referred to as the “Parties”, and
each party is referred to as a “
P
arty”. The Platform is providing shopping, promotional information,
activity guide, advertising and other services. The website “
https://howscene.com”
is where the Platform provides services for
you.
Please carefully read and independently consider whether you
agree to and acknowledge all the terms of this Agreement (especially those highlighted in
bold or underlined). If you are a minor under the age of 18, you should read
this Agreement and use this service under the supervision and guidance of your legal guardian.
By clicking the checkbox and submitting “I have read and
agree to the
Terms and Policy
” during the registration or login process, or by actually
joining and using this Platform, you signify your complete acceptance of
this Agreement, and this Agreement shall be established and
have binding force
immediately.
Y
our membership activities
should
be in full compliance with the terms of this Agreement. It should be noted that this
Platform
and
other
p
latform
s
associated with it are not related to national life or
monopoly industries and enterprises. THEREFORE, IF YOU DO NOT AGREE WITH THE TERMS OF THIS
AGREEMENT, YOU HAVE THE OPTION TO REFRAIN FROM JOINING AND USING THE SERVICES PROVIDED BY THE
PLATFORM.
I. Execution and Updating of the
Agreement
1. The content of this Agreement comprises the main body of the Agreement and all rules that the Platform has issued or may issue in the future. All rules are
integral parts of this Agreement and have the same legal effect as the body of the
Agreement. Unless otherwise explicitly stated, all services provided by the Platform and its affiliates
are subject to this Agreement. However, if there are other mandatory provisions
in applicable laws and regulations, such provisions shall take precedence
and be followed.
2. When you register for an account on this
Platform
, clicking on
agree button
means that you accept and sign this Agreement and all associated rules, and agree to be bound by
them. You should carefully read the entire Agreement before using the services of the Platform and make
sure that you fully understand the contents of the Agreement
. I
f you have any questions about the Agreement, you should consult with the Platform. However,
regardless of whether you have in fact carefully read the Agreement before using the services of the Platform,
as long as you register,
use
or continue to use the services of the Platform, you
are deemed to have accepted this Agreement.
3. You promise to accept and abide by this Agreement. If you do
not agree with any part of the Agreement, you should immediately stop the registration
process or stop using the Platform services.
4. According to the changes in national laws and regulations
as well as the operational needs of the Platform,
the Platform reserves the right to modify the content of this
Agreement and the relevant rules from time to time. Any modifications, once published in any form on the
P
latform, shall come into effect and replace the previous relevant
content on the effective date. You should pay attention to the
Platform
from time to time for announcements, tips and agreements, rules and other
changes in the relevant content. You acknowledge and confirm that if you do not agree with
the updated content, you should immediately stop using the services of the Platform; if you continue to use the Platform, it is deemed that you are aware of the changes and agree to accept
and be bound by them. The terms of this Agreement and the rules (including any amendments from time to time) are
severable. If any terms are deemed illegal, invalid, revoked,
altered or unenforceable for any reason, it shall not affect the legality, validity and
enforceability of other terms.
II. Membership and Account
Management
1. Qualifications for
application. You should be a natural person, legal person or other
organization with full civil rights and full civil capacity. If you lack the aforementioned qualifications,
you must obtain the consent of your guardian to register as a member of the
Platform, otherwise you and your guardian shall bear all the consequences arising therefrom, and the Platform reserves the right to claim or recover compensation from you
and your guardian. The Platform does not have the ability to conduct
a
substantive review of your civil rights and civil
capacity, Therefore, upon registration, the Platform will regard you as having full civil rights and full
capacity for civil behavior.
2. Account. When you sign this Agreement, complete the
member
ship
registration process or actually use the
Platform
’
s services in other ways permitted by the Platform, the
Platform will provide you with a unique numbered Platform account (
“
Account
(s)
”
). You may set a member name and password for your Account
and log in to the Platform using the member name, password or other username and password associated
with the member name password. Your username and image must not infringe or be suspected of infringing the
legal rights of others. You are solely responsible for the security of your Account, as well as for any actions taken through your Account. The Account may not be transferred, gifted, or inherited in any
way, except after due process of law and with the consent of the Platform. If you find that anyone is using your
Account improperly or there is any other situation that may
jeopardize the security of your Account, you should immediately notify the Platform in an
effective way and request the Platform to suspend the relevant services. You understand that it takes a reasonable amount of time
for the Platform to act on your request, and the Platform shall not be liable for any consequences (including,
without limitation, any losses incurred by you) that have arisen prior to such action, except in the event
that the Platform fails to act within a reasonable period of time. You acknowledge that the ownership and other related rights
of the data and other related information provided and formed by you in the process of registration and
use of the services of the Platform belong to the Platform, and the Platform has the right to use the said
information.
3. Membership. When you fill in the information according to the
prompts on the registration page, read and agree to the Agreement and complete all the registration procedures
or actually use the services of the Platform in other ways allowed by the Platform, you become a member of the
Platform (
“
Member
”
). When registering, you shall accurately provide and timely
update your information in accordance with the requirements of laws and regulations or the prompts on the
registration page to make it true, timely, complete and accurate. If there are reasonable grounds to suspect
that the information provided by you is wrong, inaccurate, outdated or incomplete, the Platform has the right
to send you an inquiry and/or a notice requesting correction. If you fail to respond to the Platform's inquiry and/or
complete the correction within a reasonable period of time as requested by the Platform, the Platform
reserves the right to delete the corresponding information and
temporarily suspend the Account until it terminates the provision of some or all of
the services of the Platform to you, and the Platform shall not be liable
thereof
. The Platform shall not be responsible for any costs or
expenses incurred by you. You should accurately fill in and timely update the email
address, contact phone number, contact address, zip code and other contact information provided by you, so
that the Platform or other
M
embers can effectively contact you, due to the inability to
get in touch with you through these contact information, resulting in the use of the Platform's services in
the process of any loss or increase in costs should be borne entirely by you alone, the Platform will not be
liable for this. Based on the security of user funds and the legal
requirements of real-name authentication needs, specific services
need
you to complete the real-name authentication
information, such as when you use the
A
ccount to withdraw cash, you need to complete the real-name
authentication according to the page prompts, to provide
the Platform
with real and effective identity information, in order
to facilitate the
Platform
provide you with timely withdrawal services.
You shall be solely responsible for all taxable expenses
incurred in the course of using the services of the Platform, as well as all hardware, software, services,
account maintenance and other expenses. You agree that the Platform has the right to prioritize the
deduction of the above costs from your relevant
A
ccount. For
M
embers whose
A
ccounts are frozen or temporarily suspended by the Platform,
the Platform will no longer provide services under the Member Chain Program.
4. Agree to receive advertisements
and marketing SMS messages. To enable you to receive timely information on product
discounts, product promotional policies, etc
.
,
y
ou agree that the Platform will send you marketing text
messages, including but not limited to information on marketing activities, product transactions, promotional
information, etc., through the cell phone number you fill in when you register. You should actively check the box to agree to receive these messages
during the registration process. If you do not want to receive the aforementioned information,
you can unsubscribe by sending SMS or contacting customer service.
III. Services of the
Platform
1. Members of the Platform (
in some case, the
“Publisher(s)”
) can obtain points by participating in various activities
held by the Platform and its partner organizations (
“
Partner
”
, in some case, the
“Advertiser”
)
.
2. Points are a right that Members can only obtain by participating in and clicking on
the various activities held by the Platform and its
P
artner
s
and the corresponding links and pages set up and can
be used to exchange for various
award
s and services provided by the Platform. The points of the Platform are only applicable to the activities held by the Platform
and its Partners, and do not constitute any form of assets of the
Members.
3. Points earned by the Members shall be credited to the Members
’
Account
s
in the Platform by the Platform according to the
rules of the corresponding activities. The rules for obtaining points are stipulated in detail by
each specific activity, so please pay close attention to the pages of each specific activity on the
Platform or Partners’ platforms.
4. Members may only engage in the flow of points
through the Platform
’
s designated channels or platforms for the relevant rewards
of the transaction. Points cannot be bought, sold, gifted,
or
in any other form of transfer to others.
5. Members may apply for cash conversion of their points in special circumstances, in
accordance with
this
Agreement and
the rules
of
the specific activities held by the Platform and its
P
artner
s
. By becoming a
M
ember,
y
ou acknowledge and agree that
t
he Platform’s payment obligation arises only after all the following conditions are
met: a)
the o
rder is
c
ompleted; b)
f
inal approval by the Platform
;
c) No abnormal risks detected in the Member’s
A
ccount. Members must strictly comply with
the Platform and
Partners’ pre-published order rules (including but not limited to delivery
standards and service timelines). Non-compliance entitles the Platform to withhold settlement of
points/fees without liability. Members may monitor order status changes via their
A
ccount dashboard and are responsible for regular progress checks. The Platform reserves the right to recover paid cash or equivalent points if an order is
canceled or
invalid. Recovery methods include but not limited to: a)
d
educting available points/balances in the Member’s
A
ccount; b)
r
equiring the Member to reimburse the shortfall within 7 calendar days after notification
(failure may result in legal action); c)
s
uspending membership privileges until debt clearance.
6. Under normal circumstances, the Platform will complete the remittance within 5 working days upon receiving the application (subject to extension in case of
holidays). The Platform shall not be liable for conversion/payment delays or failures caused
by t
hird-party issues (e.g., banking system errors); Members’ failure to update
A
ccount details (e.g., invalid payment methods); Temporary restrictions under laws or regulatory requirements
, etc.
The Platform offers cash conversion methods such as UnionPay
or Alipay transfer.
7. The Platform points can also be exchanged for various
rewards such as: a) treasure, b) coupons, and c) cell phone bills. Under normal circumstances, the Platform will process the exchange and deliver the corresponding rewards to
Members within 3 working days upon receiving the application (subject to extension in case of holidays
).
8. Through the services of the Platform and other services
provided by the Platform and its affiliates or Partners, Members can post transaction information on the
Platform within the scope allowed by the business rules, inquire about goods and service information, reach
transaction intentions and conduct internal transactions on the website, evaluate other Members, participate in the activities organized by the
Platform and use other information services and technical services.
9. When you have transaction disputes with other Members or third parties in the course of transactions in the
Platform, once you or other Members or third parties, either or both of
you
, jointly submit to the Platform for mediation, the Platform
has the right to make mediation decisions based on its unilateral judgment, including, but not limited to,
temporary freezing of your Account, downgrading of your product information, etc. You acknowledge and agree to be bound by the terms of this
Agreement, including accepting the Platform’s judgment and decision, which will be binding on your
dispute.
10. You understand and agree that the Platform has the right to
provide the necessary information such as registration information and transaction records that you have
filled in the Platform to the governmental departments (including judicial
and administrative departments) in accordance with their legitimate and lawful requirements.
If you are suspected of infringing others' intellectual
property rights or other legitimate rights and interests, the Platform also reserves the right to provide the right holder with the
necessary information about your identity in the case of
a
preliminary judgment of suspected infringement of rights and
other illegal behavior. Unless otherwise required by laws and regulations or
relevant government departments, the Platform will promptly send a written notice to you after the disclosure
of the aforementioned information.
IV. Use of Platform Services and
Compliance Norms
In the process of using the services of this Platform, you
promise to comply with the following usage norms:
1. Members promise the correctness of their registration
information.
2. If the information provided by the Membe
rs
to the
Platform
has changed, please notify the Platform in time to
make the corresponding changes.
3. Members shall not engage in malicious
registration, malicious clicks, or other improper behavior.
4. Members should use their points in the Account in a timely manner. Points are valid for one (1) year, starting from the date the points are credited to the Account through
participation in all kinds of activities. If the points are
not redeemed in a timely manner after the expiration date, then the expired points will
be invalidated and zeroed out. One month prior to the expiration date of the points,
the Platform will notify the Member through the Member's registered contact information to redeem the
expiring points as soon as possible. After the expiration date of the points, the
Platform will still give the Member a grace period of 1 month, during which the
M
ember can apply for redemption of the expired
points. If the points have not been redeemed by the end of the
grace period, the expired points will be formally invalidated and zeroed out.
5. If there is no log-in record within one year, the
Account will be regarded as a dormant
A
ccount and will be frozen. Since the second month of freezing, the
Platform reserves the right to automatically deduct the points
that have exceeded the validity period on the first day of each month. Members can apply for Account
s
unfreezing to the Platform,
and
after receiving the unfreezing application, the Platform can
unfreeze the Account
s
for the
Members
, but the deducted points cannot be
reformed.
6. If there is no login record
s
for more than two years, the
Platform reserves the right to cancel the
Account. After the cancellation, all the points in the
Account will be automatically cleared and will not be red.
At this time, the Platform does not accept
M
ember
s
’
applications to unfreeze or retrieve the
A
ccount
s
, the corresponding
M
ember name will be open to any user to register for
use.
7. In the process of using the services of the
Platform, you must comply with all national laws, regulations
and other regulatory documents and the
Platform
rules and requirements. Your actions should not be contrary to the public interest or public morality, should
not harm the legitimate rights and interests of others, and
should
not be in violation of this Agreement and the relevant rules.
If you violate the aforesaid commitments and any legal consequences arise, you shall bear all the legal
liabilities by yourself and ensure that the Platform is free from any losses. If the Platform bears
any corresponding responsibility or
compensates for any related loss due to your actions, you promise that the Platform can
seek compensation from you, and the related responsibility
or loss will be ultimately borne by you.
8. In the process of trading with other Members, abide by the principle of honesty and credit, do not
take unfair competition, do not disrupt the normal order of online trading, and do not engage in behavior
unrelated to online trading.
9. No improper evaluation of other Members by fictionalizing or distorting facts, no improper
way to create or improve their own creditworthiness,
and
no improper way to create or improve (lower) the
creditworthiness of other
M
embers.
10. Do not make commercial use of any data on the
P
latform, including but not limited to the use of the
information displayed on the Platform in any way, such as copying and dissemination, without the prior written
consent of the Platform.
11. The Platform strictly prohibits Members from obtaining benefits through any of the following
behaviors. Once discovered, the Platform reserves the right to recover the relevant
from the Account and his/her related Account (the related Account shall be determined by the Platform according to its
own system data, and the basis of the determination shall include, but not be limited to, the Member's registration information, transaction information,
third-party feedback information, equipment terminal information, IP address , etc.) at any time without any notification. The amount of rewards redeemed shall be listed in the
blacklisted
a
ccount, frozen
a
ccount or canceled
a
ccount of the Platform, and the Member shall bear all the losses brought to the Platform as a
result:
a. Maliciously canceling an order after purchasing a
product;
b. Hijacking traffic;
c. Buying and selling on their own;
d. Hijacking other
Members
' normal access links to make them into promotional
links;
e. tricking other
Member
s into clicking on links they set up that are not set up by
the Platform;
f. Violating the user agreement of the website where the
shopping takes place and its rules
;
g. Other violations of laws and regulations or violation of the
principle of good faith and fairness.
12. the Platform strictly prohibits all kinds of cheating behavior against the Platform
activities. For proven instances of cheating behavior, we reserve the right to withdraw all invitation rewards from the Account and its related
A
ccount, cancel the invitation
qualifications, deduct a certain number of points, and include
the Account in the
Platform
blacklist
a
ccount. Cheating behavior includes, but is not limited to: the
use of the same computer or device and the same IP address to register multiple Accounts in the same day, in order to fraudulently invite the
behavior of the rewards; register to send money or register to send points and other benefits to induce users
to register the Platform to get rewards; get rewards for maliciously canceling the transaction or refund
return behavior.
13. This Platform prohibits Members
from
carry
ing
out any form of promotion in the cooperative shopping
center of this Platform.
14. If issues on your end result in post-sale order disputes or
violations of
P
latform
’
s
rules (whether on the Platform or a
third-party
’
s
platform), the Platform reserves the right to deduct the rewards corresponding
to the order; in such cases, your order may be invalidated, and your
A
ccount may experience anomalies or other related issues,
which could affect your membership rights and benefits (including, but not limited to, the function of
the
fast return, account withdrawals and other
functions)
. P
lease be aware of these potential consequences.
15. You may not use any device, software or routine program to
interfere or attempt to interfere with the normal operation of the Platform or any transaction or activity
being carried out on the Platform. You shall not take any action that will result in an unreasonably large
data load imposed on the Platform's network equipment, or the Platform will pursue your responsibilities,
including but not limited to canceling the relevant points, withdrawing the relevant invitation rewards,
canceling the invitation qualification, inclusion in the Platform's blacklist
a
ccount, freezing the
a
ccount or canceling the
a
ccount, etc. If you cause the Platform to lose or bear the
corresponding legal responsibility, the Platform reserves the right to require you to compensate and ultimately bear the
corresponding liabilities. You understand and agree that the
Platform
has the right to do the following:
a. The Platform reserves the right to make a unilateral
determination on whether you violate the above commitments and to apply the rules to address such violations based on its
unilateral determination, which does not need to ask for your consent.
b. If you are confirmed to have violated the law or
infringed on the legal rights of others
by the effective legal documents of the state
administrative or judicial organs, or if the Platform, according to its own judgment, believes that your
behavior is suspected of violating the terms of this Agreement and/or the
r
ules or suspected of violating the provisions of laws and
regulations, the Platform reserves the right to publicize such suspected violation of the law or infringement
and the measures that the Platform has already adopted against you on the Platform.
c. The Platform has the right to delete any information posted
by you on the Platform that is suspected of violating the law or infringing on the legal rights of others or
violating the Agreement and/or the
r
ules, and to impose penalties in accordance with the
provisions of the
r
ules.
d. For your behavior on the Platform, including your behavior
that you have not implemented on the Platform but has had an impact on the Platform and its
Members
, the Platform reserves the right to unilaterally determine the nature of your
behavior and whether or not it constitutes a violation of this Agreement and/or the rules, and accordingly
impose the appropriate penalties. You should save all the evidence related to your behavior, and should bear
the adverse consequences of not being able to provide sufficient evidence.
e. If you are suspected of violating your commitments and
causing damage to any third party, you shall bear all legal responsibilities independently in your own name
and ensure that the Platform is free from any loss or additional costs. If the Platform therefore assumes the
corresponding responsibility or compensation for related losses, you promise that the Platform can be
recovered from you and the relevant responsibilit
ies
or loss
es
are borne
by you ultimately, including reasonable attorney
’
s fees
and
the cost
s
of querying the relevant
organizations.
f. If you are suspected of violating the relevant laws or the
provisions of this Agreement, so that the Platform suffers any losses, or by any third party claims, or by any
administrative departments of the punishment, you should compensate the Platform for the losses caused by the
loss and (or) the costs incurred, including reasonable attorney
’
s fees and the
cost
s
of querying the relevant
organizations.
g. The materials displayed on the Platform (including but not
limited to text, graphics, logos, images, digital downloads and data editing) are the property or rights
of the Platform or its content providers; the compilation of all contents on the Platform is the copyright
of the Platform; all software on the Platform is the property or rights of the Platform or its affiliates
or its software providers, and the above intellectual property rights are protected by
law. If you violate the above rights, the Platform has the
right to deal with you according to the rules and pursue your legal responsibility.
h. The Platform does not have the capability to carry out
a
substantive review of your registration, or the registration information you provide during registration. Therefore, any consequences arising from issues
with your registration, or registration information shall be borne by you, the Platform shall not be responsible for such issues. If the Platform is required by
laws and regulations to bear the relevant responsibility first, then you promise that the Platform has the
right to recover from you, and you will ultimately bear the above responsibility.
V. Special Authorization
You fully understand and irrevocably grant the Platform and
its affiliated companies the following rights:
1. Once you have made any form of commitment to the Platform or
its affiliates or its
Partner
s, and the relevant company or organization has confirmed
that you have violated the commitment, the Platform has the right to immediately take restrictive
measures on your
A
ccount, including suspension or termination of the provision of
services to you, and to publicize your violation of the contract as confirmed by the relevant company. You
understand and agree that, unless otherwise expressly required by laws and regulations, the Platform shall not
be required to verify the facts with you on the relevant confirmation or obtain your consent and the Platform
shall not be required to assume any responsibility to you for the restrictive measures or publicity
behavior.
2. If you violate this Agreement or any other agreements with
the Platform, the Platform has the right to notify its affiliates or
Partner
s in any way and request them to take restrictive
measures on your rights and interests, including but not limited to requesting the Platform to pay the points in your Account to the objects designated by the Platform, requesting the
a
ffiliate
s
to suspend or terminate the provision of part or all
of the services to you and posting the information about you on any website under the operation or control of
the
a
ffiliate
s
. The Platform and its affiliates have the right to suspend
or terminate the provision of some or all of the services to you, and to publicize your breach of contract on
any website under its operation or actual control.
3. The Platform and its affiliates reserve the right to accept
and resolve disputes arising from transactions between you and other
Members. They also reserve the right to unilaterally determine
the facts related to the disputes and the rules that should be applied, and then make a decision on how to
handle the disputes. The decision is binding on you. If you fail to implement the decision within the specified deadline,
the Platform and its affiliates have the right (but not the obligation) to directly dispose of the points
in your Platform
A
ccount. If the dispute results in any loss to the Platform and its affiliates, you shall
promptly compensate them for the loss, or the Platform and its affiliates shall
have the right to directly offset your contractual rights and interests under the Agreement and in your Account against the loss, and shall have the right to continue
pursuing recovery of the loss.
VI. Scope of liability and
limitation of liability
1. The Platform is responsible for providing services to you in
the state of "Status Quo" and "Availability", and the Platform is only responsible for the
services provided by itself. The Platform does not guarantee or assume any responsibility for the services
and products provided to Members
, Partners or any other
third parties, but shall assist Members
, Partners
and third parties to negotiate in order to safeguard
the legitimate rights and interests of
them
.
2. YOU UNDERSTAND THAT THE INFORMATION
AVAILABLE ON THE PLATFORM IS RELEASED BY THIRD PARTIES
SUCH AS PARTNERS OR MEMBERS AND MAY CARRY CERTAIN RISKS AND DEFECTS. THE PLATFORM MERELY SERVES AS A TRADING PLATFORM. THE PLATFORM IS
ONLY A PLACE FOR YOU TO OBTAIN INFORMATION ABOUT GOODS OR SERVICES, IDENTIFY TRADING PARTNERS,
AND NEGOTIATE AND CONDUCT TRANSACTIONS FOR GOODS AND/OR
SERVICES. THE PLATFORM HAS NO CONTROL OVER THE QUALITY, SAFETY OR
LEGALITY OF THE GOODS INVOLVED IN THE TRANSACTION, THE TRUTHFULNESS OR ACCURACY OF THE TRADE INFORMATION, AND
THE CAPABILITY OF THE TRADING PARTIES TO FULFILL THEIR OBLIGATIONS
UNDER THE TRADE AGREEMENT. You should exercise your own prudent judgment in
determining the authenticity, legitimacy and validity of the relevant items and/or information, and bear the
related risks on your own.
3. The prices, quantities, availability and other information
of the products on the Platform may change at any time, and the Platform will not make any special
notification in this regard. You acknowledge and understand
that, given the extremely large amount of commodity
information on the website, although the Platform will make reasonable efforts to ensure the accuracy
and swiftness of the commodity information you browse, well-known Internet technical factors and other
objective reasons may cause certain delays and errors in the displayed information. This may
cause you inconvenience or the corresponding problems,
for which the Platform will not be held responsible. Please note that the specific selling price of the goods
to the price of the order checkout page shall prevail
.
If you find the activities of the goods selling price or
promotional information is abnormal, please consult customer service before you buy.
4. Price description:
Underlined price: refers to the counter price of goods, tag price, genuine
retail price, manufacturer's guide price or the price that has been displayed on the sales tag. It is not the original price and is for reference only.
Undelineated price: refers to the real-time price of goods. It is not subject to changes due to differences in the expression of the nature of the
price. The specific transaction price may vary according to the goods to
participate in activities, or
M
embers of the use of coupons, points, etc. The final price
shall be subject to the order settlement page.
Merchant details
page (including the main picture):
p
rices labeled in the form of pictures or text, such as
promotional prices, discount prices, and other prices, may reflect the price under specific circumstances such
as the use of coupons, discounts, or particular promotional activities and times. Please refer to the billing page of the price, and the terms of the offer or the rules of the event shall
prevail. This description is only valid when there is a price comparison, if the merchant separately describes
the underlined price, the merchant
’
s expression shall prevail.
5. Unless expressly required by laws and regulations, or in the following
cases, the Platform is not obliged to conduct
a
prior review of all
Members
’
registration data, goods (services) information,
transaction behavior and other matters related to the transaction:
a. The Platform has reasonable grounds to believe that a
specific
M
ember and specific transaction matters may be a major
violation of law or breach of contract.
b. The Platform has reasonable grounds to believe that the
Member
's behavior in the Platform is suspected of violating the
law or improper.
6. You understand and agree that the Platform and its
affiliates are not judicial institutions, and can only identify evidence in the capacity of an ordinary
person, the Platform and its affiliates are entirely based on your commission,
and
the Platform and its affiliates cannot guarantee that the
results of the dispute are in line with your expectations, and do not assume any responsibility for the
conclusions of the dispute mediation. If you suffer any loss as a result, you agree to claim compensation from
the beneficiary or other relevant persons through legal channels.
7. You understand and agree that the Platform is not responsible for any damages caused by any of
the following circumstances, including but not limited to the loss of profits, goodwill, use, data and
other intangible losses of damages (regardless of whether the Platform has been informed of the possibility of such
damages):
a. Unauthorized use of your Account or alteration of your data by a third
party.
b. Costs and damages arising from the act of purchasing or
obtaining any goods, samples, data, information, or conducting transactions through the Platform
’
s services or alternative acts, except for those caused by
incorrect information about the services provided by the Platform.
c. Your misunderstanding of the services of the
Platform.
d. Any other losses related to the services of the Platform
that are not caused by the Platform.
8. FOR ANY DAMAGES OR ECONOMIC LOSSES ARISING FROM THE USE OF
THE PLATFORM
’
S SERVICES, THE PLATFORM
’
S ENTIRE LIABILITY SHALL NOT EXCEED THE PRICE OF THE
SERVICES OR GOODS PURCHASED BY YOU THROUGH THE PLATFORM OR IN CONNECTION WITH THE
CLAIM. THIS LIMITATION OF LIABILITY CLAUSE CONTINUES TO BE
EFFECTIVE AFTER THE MEMBERSHIP HAS BEEN FROZEN, SUSPENDED OR CANCELED.
9. In no event shall the Platform be liable for any failure or
delay in service due to strikes, riots, insurrections, commotions, fires, floods, storms, explosions, wars,
acts of government, orders of judicial and administrative authorities, or other causes not attributable to the
Platform. The Platform will make reasonable efforts to address the situation and mitigate such adverse effects.
VII. Termination of
Agreement
1. You agree that the Platform has the right to suspend or terminate the provision of
some or all of the
Platform
’
s platform services to you, temporarily freeze or
permanently freeze (cancel) your Account in accordance with this Agreement, and shall not bear any responsibility to you or
any third party for this, except as otherwise expressly required by this Agreement or laws and regulations.
2. When the following circumstances occur, the
Platform has the right to immediately terminate this Agreement directly by canceling the
Account:
a. The Member has no login record for more than two
years;
b. After the Platform terminates the service provided to you, if you are suspected of registering as
the Member
of the Platform again directly or indirectly or in the name of another
person;
c. The e-mail address you provided does not exist or cannot
receive e-mail, and there is no other way to contact you, or the Platform notifies you to change your e-mail address information
by other contact information, and you fail to change it to a valid e-mail address within seven(7) working days after the receiving the Platform’s
notification;
d. The main content of your registration information is untrue
or inaccurate or untimely or incomplete;
e. If you expressly notify the Platform that you do not want to
accept the new service agreement when this Agreement (including rules) is amended;
f. Other cases that the Platform believes that the service
should be terminated.
3. You have the right to request the Platform to cancel your
Account, and the Platform will cancel (permanently freeze)
your Account if the Platform agrees to do so, at which time the
contractual relationship between you and the
Comoany
based on this Agreement will be terminated. After your
Account is canceled (permanently frozen), the Platform has no
obligation to retain or disclose to you any information in your Account, or to forward to you or a third party any
information that you have not read or sent. For details on how you can cancel
your
A
ccount and the conditions you
should fulfill, please refer to Appendix I
“
Instructions for Cancellation of
Accounts in the Platform
”
.
4. You agree that after the termination of your contractual
relationship with the Platform, the Platform, its affiliates or
P
artners still enjoy the following
rights:
a. Continue to save and use your registration information, data
and all transaction data during your use of the services of the Platform as long as permitted by law.
b. If you have violated the law or acted in violation of this
Agreement and/or the rules during your use of the services of the Platform, the Platform may still claim
rights from you in accordance with this Agreement.
5. After the Platform suspends or terminates the service to
you, the following principles shall be applied to your transaction behaviors before the suspension or
termination of the service, and you shall be solely responsible for and bear any
disputes, losses or increased costs arising from the following treatments, and shall ensure that the Platform
shall be free from any losses or costs arising from such treatments:
a. If you have uploaded an item to the Platform that has not
yet been traded before the suspension or termination of the service, the Platform reserves the right to delete
the relevant information of this item at the same time of suspension or termination of the
service;
b. If you have entered into a contract of sale with another
M
ember before the suspension or termination of the service,
but the contract has not yet been actually performed, the Platform has the right to delete the contract of
sale and the related information of the traded items;
c. If you have entered into a contract of sale with another
M
ember before the suspension or termination of the service
and it has been partially fulfilled, the Platform cannot delete the transaction. However, the Platform has the right to inform your
counterparty of the situation at the same time of the suspension or termination of the service.
VIII. Privacy Policy
1. We are committed to protecting the
privacy of all
Member
s, especially minors, and will
handle any personal information provided in accordance with applicable laws and
regulations. This Platform does not have any
restrictions on users who wish to become
M
embers. However, If you are under fourteen
years of age or a minor, you must obtain the consent of
your
guardians
before using the services of this
Platform. During your use, please do not actively
provide us with your personal information.
2. An Account is limited to one
M
ember
’
s
use, Members must provide real and true information to the
Platform,
but
the Platform does not bear any responsibility for the incorrect
provision of information resulting in remittances
not being
received and other consequences. We encourage Members to ensure the accuracy of their information to avoid
any potential issues.
3. Members must notify the Platform in a timely manner to make corresponding changes after
the modification of information. It is important to keep your Account information up-to-date to ensure smooth communication
and service provision. Failure to update your information promptly may result in service disruptions or other
unintended consequences.
4. We place great importance on the protection of your personal
information and will handle and protect it in accordance with the requirements of laws and regulations. For
detailed rules on the processing of your personal information, please refer to the Privacy Policy. In the event of any inconsistency between the provisions
on personal information protection in this User Agreement and the Privacy Policy, the Privacy Policy shall
prevail.
IX. Application of Laws, Jurisdiction
and Miscellaneous
1. The validity, interpretation, change, implementation and
dispute resolution of this Agreement shall be governed by the laws of the People
’
s Republic of China(“China”). If there are no relevant legal provisions, reference shall be made to general international business practices and (or) industry practices.
2. Any disputes arising out of or in connection with this Agreement
shall be finally resolved by arbitration in accordance with the rules of the Shanghai International Economic
and Trade Arbitration Commission
（
“SIETAC”
）
. The arbitration shall take place in Shanghai, China, and the language of the arbitration shall be English. The
Parties agree that the arbitration award shall be final and
binding on both Parties, and any court having jurisdiction may enforce the arbitration award. However, if the
Member
is located outside of China
and the use of the website is primarily outside of China, the Platform may agree to submit the dispute to a
court
t
hat has an actual connection with
the dispute and apply the local law, provided that such court has
jurisdiction over the matter.
Annex I Instructions for
Cancellation of Platform Account
1. Before you apply for the cancellation process, you should
carefully read the
“
Instructions for Cancellation of Our Platform
Account
”
(
“
Instructions for
Cancellation
”
).
2. Please make sure you read carefully and fully understand the
contents of the relevant terms in the Agreement, including:
a. Terms with which you agree to exclude or limit
liability;
b. Other important terms marked by bold underline. If you have
any questions about this
“
Instructions for Cancellation
”
, you can send email to our customer service email:
[email protected] to contact customer service.
When you fill in the information in accordance with the tips
of the cancellation page, read and agree to the
“
Cancellation Instructions
”
and the relevant terms and conditions and complete all
the cancellation procedures, that is to say that you have fully read, understand and accept all the
contents of the " Instructions for Cancellation". If you do not agree with any of the terms and conditions
during the process of reading these
“
Instructions for Cancellation
”
, please stop the
A
ccount cancellation process immediately.
3. We would like to kindly remind you that the act of
cancellation of your Account will cause a lot of inconvenience to your after-sale
rights. After the cancellation of your Account within this Platform, your personal information will only be removed by us in
the foreground system of this Platform. This action will ensure that your data is no longer
retrievable or accessible and may be anonymized to further protect your privacy. You acknowledge and understand that according to the
relevant legal provisions, the relevant transaction records and other related
information shall be kept in the background of the
Platform for 5 years or even longer. This retention is necessary to comply with regulatory
requirements and to support any potential legal or compliance-related inquiries.
4. If you still insist on canceling your Account, your Account needs to meet the following conditions at the same
time:
a. Within the last month, the Account has not been subject to sensitive operations such as
changing passwords and binding information, and the Account is not at risk of being stolen or
blocked;
b. The Account has no assets and virtual interests (including but
not limited to account balance, F-coins, super members
hips
, coupons, etc.) and no outstanding payments in our Platform
system;
c. The Account is free from any disputes, including complaints
reported or reported by complaints;
d. The Account is in normal use and there is no record of any
A
ccount being restricted;
5. Once the
A
ccount is canceled, it will not be
recoverable
.
P
lease back up all the information and data related to the
Platform
A
ccount by yourself before operation. Please save the
transaction vouchers, tickets and other information of the ordered goods and services, otherwise you may
have to pay additional account and order inquiry fees, or not be able to enjoy the after-sales
service.
6. If your Account is also the binding account name of the merchant
Platform on the
P
latform, you need to release the relevant binding
first;
7. During the period of cancellation of this Account, if your Platform Account is involved in disputes, including but not limited to
complaints, reports, lawsuits, arbitration, investigation by the state authorities, etc., the Platform reserves the right to terminate the cancellation of this
Platform Account without your consent.
8. Withdrawal of this Platform Account, you will no longer be able to use this Platform Account, and will not be able to retrieve any content or
information in your Platform
A
ccount and related to the Account, including but not limited to:
a. You will not be able to log in and use your Platform
Account;
b. You will not be able to retrieve your personal data and
historical information (including, but not limited to, your user name, avatar, shopping history, attention
information, etc.) from your Platform Account;
c. All records of other services related to the Platform or
third parties that you have used, authorized to log in or bound to the Platform Account through the Platform Account will not be retrieved. You will no longer be able to
log in and use the aforementioned services. Additionally, any balances, coupons, points, qualifications, orders,
s
uper
m
emberships, other cards and vouchers, and rights and
interests of unfinished orders that you have obtained or are about to obtain will be regarded as forfeited
by you and will no longer be available for use. You understand and agree that the Platform cannot
assist you in resuming the services.
9. If you confirm that you give up all the rights and interests
that you have enjoyed or will enjoy in your Account, and request the Platform to forcibly cancel your
Account on your behalf, all the aforementioned rights and interests will be deemed to be forfeited by you and
will no longer be available for enjoyment. You understand and agree that any legal liability that may arise as a result of this
action will be your sole responsibility and will not involve the Platform.
10. The cancellation of the Account does not exempt or mitigate any responsibilities or
obligations associated with the Platform Account prior to the cancellation.
If you have any questions regarding this
A
greement, you may contact us through the following means:
Customer Service Email:
[email protected]